5 Job Vacancies – Emarat (Emirates Petroleum Company P.J.S.C)
About Emarat
Emarat (Emirates Petroleum Company P.J.S.C) is a leading petroleum corporation in the United Arab Emirates, providing high-quality fuel services, energy solutions, and operational excellence across the nation. Established with a commitment to innovation and service quality, Emarat operates an extensive network of fuel stations, strategic energy facilities, and customer service centers. The company continues to expand its operations to meet the growing energy demands of the UAE while maintaining world-class safety, efficiency, and sustainability standards.
Officer – Shamil Customer Service (Only UAE National)
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Deliver high-quality customer service at Shamil Centers.
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Handle customer inquiries, service requests, and operational support activities.
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Maintain service quality in line with Emarat’s customer service standards.
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Ensure accurate processing of transactions and documentation.
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Coordinate with internal teams to resolve customer issues.
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Support operational improvements and workflow efficiency.
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Ensure compliance with company procedures and service policies.
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Maintain a professional environment and represent Emarat’s brand image.
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Assist in addressing customer concerns and escalating cases when required.
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Perform administrative duties as assigned.
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Ensure adherence to health, safety, and service protocols.
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Contribute to enhancing customer satisfaction and service excellence.
Shift Supervisor
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Supervise daily operations at Emarat service locations.
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Oversee staff performance and shift scheduling.
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Ensure compliance with safety, quality, and operational standards.
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Support cash handling, inventory control, and reporting activities.
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Monitor customer flow and maintain service efficiency.
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Address operational issues and coordinate solutions.
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Ensure equipment readiness and proper facility maintenance.
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Manage staff training and performance improvement.
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Conduct shift handover reports and operational documentation.
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Lead by example to maintain professional service delivery.
Manager – Operations Audit
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Lead operational audit functions across Emarat sites.
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Develop audit plans, frameworks, and compliance strategies.
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Evaluate operational performance and identify risks or deviations.
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Ensure adherence to operational policies and procedures.
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Prepare audit reports and recommend improvements.
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Collaborate with management teams on corrective actions.
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Conduct performance assessments and operational reviews.
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Support operational excellence and process optimization.
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Ensure high standards of transparency, accountability, and governance.
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Drive continuous improvement in operational controls.
Officer – Workforce Analytics
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Analyze workforce data and generate actionable insights.
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Support manpower planning, performance tracking, and workforce trends.
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Prepare analytical reports and dashboards for management.
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Collaborate with HR and operations teams on staffing analysis.
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Maintain data accuracy and integrity across HR systems.
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Support digital transformation and process automation initiatives.
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Provide analysis to optimize labor costs and workforce efficiency.
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Monitor key workforce metrics and identify improvement opportunities.
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Contribute to strategic decision-making through data insights.
Field Operations Supervisor
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Supervise field activities across Emarat operational sites.
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Ensure full compliance with safety, environmental, and operational policies.
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Monitor field operations, equipment performance, and site readiness.
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Coordinate with site teams to ensure service continuity.
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Provide technical and operational guidance to field staff.
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Support incident reporting and preventive maintenance processes.
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Oversee field inspections and quality control tasks.
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Ensure operational efficiency and timely execution of field tasks.